DOMESTIC CARGO
the definition cargo is goods shipped by air , sea, and land , which is usually goods for trade between cities and between state.
cargo domestic is the delivery of goods between cities entire indonesia.
or include domestic shipping only, for the grouping goodsdelivered thats not lost and easy to find grouping in each box are the mark with 3 letter code cities destination.
tend to domestic cargo shipments of personal or group of people in transfering largeammounts, or from the delivery of corporate services that have no aircraft.
example : TIKI JNE DELIVERY SERVICES
INTERNATIONAL CARGO
cargo international is delivery of goods the scope delivery better more large is between state or for delivery from indonesia to odher state the international cargo prefer to make delivery of goods from company to company distribution process so goods location more better neat because one pack type the security for every goods into warehouse to checked using x-ray.
Farah dilla
Jumat, 14 Juni 2013
Kamis, 18 April 2013
customer relationship managament (manajemen ritel)
MEMBANGUN MANAJEMEN
RELASIONAL DALAM BISNIS RITEL
MANAJEMEN HUBUNGAN PELANGGAN
Merupakan sebuah filosofi bisnis dan
serangkaian strategi , program, dan sistem yang memperhatikan identifikasi dan
membangun kesetiaan dari pelanggan yang sangat berharga bagi pengusaha.
TUJUAN MANAJEMEN HUBUNGAN PELANGGAN
Membangun dasar
kesetiaan pelanggan yang sering kali berguna bagi pengusaha.
PENGERTIAN FOKUS MANAJEMEN HUBUNGAN
PELANGGAN
Mendapatkan dan mempertahankan pelanggan
serta mengembangkan pandangan pemasaran tradisional .
FOKUS MANAJEMEN HUBUNGAN PELANGGAN
1.
Transaksi.
- beralih kepada loyalitas konsumen yang berorientasi kepada tujuan jangka panjang.
- kaitan dengan efektivitas biaya organisasi.
PEMASARAN
TRANSAKSIONAL
Pemasaran transaksional adalah metode
tradisional menjual Produk atau jasa yang fokus pada Produk, Tempat, Harga
Promosi, dan untuk memaksimalkan manfaat dari transaksi untuk masing-masing
pihak.
PEMASARAN RELASIONAL
proses dalam mengidentifikasi dan
membangun, mempertahankan, mempercepat dan kapanpun perlu memutuskan
hubungan dengan pelanggan dan pihak lain yang berkepentingan terhadap
perusahaan untuk memperoleh laba, sehingga dapat mencapai tujuan dari seluruh
bagian yang terlibat.
membangun, mempertahankan, mempercepat dan kapanpun perlu memutuskan
hubungan dengan pelanggan dan pihak lain yang berkepentingan terhadap
perusahaan untuk memperoleh laba, sehingga dapat mencapai tujuan dari seluruh
bagian yang terlibat.
PERBEDAAN PEMASARAN TRANSAKSIONAL DAN RELASIONAL
PEMASARAN TRANSAKSIONAL
1.
Penjualan.
- Orientasi kepada karakteristik produk.
- Membatasi komitmen dengan pelanggan.
- Kontak dengan pelanggan tidak berkelanjutan.
- Kualitas yang diperhatikan terutama dengan produksi.
- skala jangka pendek.
PEMASARAN RELASIONAL
1.
orientasi kepada nilai-nilai
pelanggan
- skala jangka panjang
- sangat menekankan pelayanan pelanggan
- Relatif tidak membatasi komitmen dengan pelanggan
- kontak dengan pelanggan berkelanjutan
- fokus kepada pemeliharaan pelanggan
PEMAHAMAN KESETIAAN PELANGGAN
Membuat pelanggan
kembali datang ke toko dan merasa puas dengan pengalaman berbelanja mereka dan
membawa pulang barang yang dibeli.
EMPAT PENDEKATAN MEMBANGUN KESETIAAN
PELANGGAN
1. Mengeluarkan progam langganan berbelanja
contoh : alfamart dan indomart
memberikan kartu langganan berbentuk
card dan akan mendapatkan diskon serta mendaptkan hadiah menarik bila berlangganan dgn kartu
tersebut.
2. menawarkan pelayanan pelanggan yang spesial
Contoh
: restaurant seperti MCD , KFC yang memberikan penawaran spesial dengan menu atau paket hemat ( menu serba lima ribu
)
3. mengikuti
selera pelanggan akan jasa yang di
sediakan
contoh
: seorang customer yang akan memakai
jasa arsitek dan salon dalam mengikuti selera
pelanggan.
4. mengembangkan
perasaan melalui komunikasi
Contoh : psikolog dan konsultan yang selalu mendengarkan pelanggan
melalui perasaan
PROSES MANAJEMEN HUBUNGAN PELANGGAN
Suatu proses interaktif yang mengubah
data-data pelanggan ke dalam kesetiaan pelanggan melalui banyak kegiatan
MENGUMPULKAN DATA PELANGGAN
Merupakan tahap
pertama proses CRM dengan menciptakan gudang data atau data dasar pelanggan.
GUDANG DATA
Gudang data dikenal sebagai suatu gudang
data pelanggan , mengandung data data yang dikumpulkan perusahaan tentang
pelanggan nya dan menjadi dasar kegiatan CRM selanjutnya.
LANDASAN UNTUK MANAJEMEN HUBUNGAN
PELANGGAN
1.
identifikasi calon pelanggan
- Bedakan pelanggan berdasarkan kebutuhan,nilai mereka bagi perusahaan anda
- Meningkatkan lamanya relasional pelanggan
4.
mengurangi tingkat penyebrangan
pelanggan ke perusahaan lain
5.
memfokuskan pelanggan yang tidak seimbang pada
pelanggan yang bernilai tinggi.
LEVEL INVESTASI PERUSAHAAN DALAM RANGKA
MEMBANGUN RELASI PELANGGAN
1.
Pemasaran dasar
- pemasaran reaktif
- pemasaran bertanggung jawab
- pemasaran proaktif
TIGA BAHAYA DARI CRM
1.
mengimplementasi kan CRM sebelum menciptakan strategi pelanggan
- Memburu,bukan membujuk pelanggan
- meluncurkan crm sebelum mengubah organisasi supaya cocok
MANFAAT CRM
pendorong utama dari profitabilitas
perusahaan
Yang merupakan kumpulan nilai dari basis pelanggan
perusahaan
KOMPONEN CRM
1. customer
segala pihak yang pernah,dan akan merasakan produk perusahaan
2. relationship
adanya komunikasi 2 arah
3. manajemen
FUNGSI – FUNGSI DARI CRM
1.
mengidenitfikasi faktor-faktor yang
penting bagi perusahaan
- menangani keluhan atau komplain pelanggan
- mencatat dan mengikuti semua aspek dalam penjualan
PERMASALAHAN IMPELEMENTASI CRM
1. perencanaan
langkah awal akan bisa dengan mudah gagal bila perencanaan dilakukan
tidak maksimal
2. integrasi
perusahaan yang memberi sedikit atau tidak ada integrasi dengan konsumen
akan membuat kepuasaan konsumen menurun drastis
SUMBER : buku manajemn ritel (Christina Widya Utami : edisi ke-2)
Fasilitas kepabenanan
FASILITAS DAN MANFAAT KAWASAN
BERIKAT
Fasilitas Kepabeanan dan Perpajakan
Fasilitas Kawasan Berikat merupakan fasilitas yang
"mewah" bagi perusahaan industri / manufaktur yang berorientasi
ekspor karena mendapatkan fasilitas kepabeanan dan perpajakan sebagai berikut :
- Penangguhan bea Masuk dan tidak dipungut PPN, PPnBM dan PPh Pasal 22:
·
atas impor barang modal atau
peralatan dan peralatan perkantoran yang semata-mata dipakai oleh PKB termasuk
PKB merangkap PDKB;
·
atas impor barang modal atau
peralatan pabrik yang berhubungan langsung dengan kegiatan produksi PDKB;
·
atas impor barang dan atau bahan
untuk diolah di PDKB.
- Tidak dipungut PPN dan PPnBM
·
atas pemasukan Barang Kena Pajak
(BKP) dari DPIL untuk diolah lebih lanjut;
·
atas pengiriman barang hasil
produksi PDKB ke PDKB lainnya untuk diolah lebih lanjut;
·
atas pengeluaran barang dan atau
bahan ke perusahaan industri di DPIL atau PDKB lainnya dalam rangka sub
kontrak;
·
atas penyerahan kembali BKP hasil
pekerjaan sub kontrak oleh Pengusaha Kena Pajak (PKP) di DPIL atau PDKB lainnya
kepada PKP PDKB asal;
·
atas peminjaman mesin dan atau
peralatan pabrik dalam rangka sub kontrak.
- Pembebasan cukai:
·
atas impor barang dan atau bahan
untuk diolah lebih lanjut;
·
atas pemasukan Barang Kena Cukai
(BKC) dari DPIL untuk diolah lebih lanjut.
Disamping itu perusahaan yang mendapatkan fasilitas Kawasan
Berikat masih bisa memperoleh kemudahan seperti:
- Barang modal berupa mesin asal impor apabila telah melampaui jangka waktu 2 (dua) tahun sejak pengimporannya atau sejak menjadi aset perusahaan dapat dipindahtangankan dengan tanpa kewajiban membayar Bea Masuk yang terutang.
- PDKB yang termasuk dalam Daftar Putih dapat mempertaruhkan jaminan berupa Surat Sanggup Bayar (SSB) kepada KPBC yang bersangkutan atas pemasukan dan pengeluaran barang ke dan dari PDKB yang dipersyaratkan untuk mempertaruhkan jaminan.
Manfaat Kawasan Berikat
Dengan fasilitas yang diperoleh tersebut diatas, maka
manfaat yang bisa dipetik oleh pengusaha dengan mendapatkan fasilitas Kawasan
Berikat antara lain:
- Efisiensi waktu pengiriman barang dengan tidak dilakukannya pemeriksaan fisik di Tempat Penimbunan Sementara (TPS / Pelabuhan).
- Fasilitas perpajakan dan kepabeanan memungkinkan PDKB dapat menciptakan harga yang kompetitif di pasar global serta dapat melakukan penghematan biaya perpajakan.
- Cash Flow Perusahaan serta Production Schedule lebih terjamin.
- Membantu usaha pemerintah dalam rangka mengembangkan program keterkaitan antara perusahaan besar, menengah, dan kecil melaui pola kegiatan sub kontrak.
TATA
CARA PENDIRIAN KAWASAN BERIKAT
1. Pasal 44 Undang-undang Nomor 10
tahun 1995 tentang Kepabeanan;
2. Pasal 7 dan 8 Peraturan Pemerintah Nomor 33 tahun 1996 tanggal 4 Juni 1996 tentang Tempat Penimbunan Berikat sebagaimana telah diubah dengan Peraturan Pemerintah Nomor 43 tahun 1997;
3. Pasal 3, 4 dan 5 Keputusan Menteri Keuangan Nomor 291/KMK.01/1997 tanggal 26 Juni 1997 tentang Kawasan Berikat sebagaimana telah diubah terakhir dengan Peraturanan Menteri Keuangan Nomor 101/PMK.04/2005;
4. Pasal 7 s.d Pasal 15 Keputusan DJBC No. KEP-63/BC/1997 tanggal 25 Juli 1997 tentang Tatacara Pendirian dan Tatalaksana Pemasukan dan Pengeluaran Barang ke dan dari Kawasan Berikat;
5. SE DJBC No. SE-07/BC/2004 tanggal 7 April 2004 tentang Ketentuan Terhadap Penyelenggara dan/atau Pengusaha Tempat Penimbunan Berikat (TPB) Yang Menguasai Lokasi TPB Berdasarkan Perjanjian Sewa Menyewa.
2. Pasal 7 dan 8 Peraturan Pemerintah Nomor 33 tahun 1996 tanggal 4 Juni 1996 tentang Tempat Penimbunan Berikat sebagaimana telah diubah dengan Peraturan Pemerintah Nomor 43 tahun 1997;
3. Pasal 3, 4 dan 5 Keputusan Menteri Keuangan Nomor 291/KMK.01/1997 tanggal 26 Juni 1997 tentang Kawasan Berikat sebagaimana telah diubah terakhir dengan Peraturanan Menteri Keuangan Nomor 101/PMK.04/2005;
4. Pasal 7 s.d Pasal 15 Keputusan DJBC No. KEP-63/BC/1997 tanggal 25 Juli 1997 tentang Tatacara Pendirian dan Tatalaksana Pemasukan dan Pengeluaran Barang ke dan dari Kawasan Berikat;
5. SE DJBC No. SE-07/BC/2004 tanggal 7 April 2004 tentang Ketentuan Terhadap Penyelenggara dan/atau Pengusaha Tempat Penimbunan Berikat (TPB) Yang Menguasai Lokasi TPB Berdasarkan Perjanjian Sewa Menyewa.
Pengertian
:
1. Kawasan Berikat adalah
suatu bangunan, tempat atau kawasan dengan batas-batas tertentu yan didalamnya
dilakukan kegiatan usaha industri pengolahan barang dan bahan, kegiatan rancang
bangun, perekayasaan, penyortiran, pemeriksaan awal, pemeriksaan akhir, dan
pengepakan atas barang dan bahan asal impor atau barang dan bahan dari dalam
Daerah Pabean Indonesia Lainnya (DPIL), yang hasilnya terutama untuk tujuan
ekspor
2. Penyelenggara Kawasan Berikat (PKB) adalah Perseroan Terbatas, Koperasi yang berbentuk badan hukum atau yayasan yang memiliki, menguasai, mengelola dan menyediakan sarana dan prasarana guna keperluan pihak lain di KB yang diselenggarakannya berdasarkan persetujuan untuk meyelenggarakan KB
3. Pengusaha Di Kawasan Berikat (PDKB) adalah Perseroan Terbatas atau Koperasi yang melakukan kegiatan usaha industri di KB
2. Penyelenggara Kawasan Berikat (PKB) adalah Perseroan Terbatas, Koperasi yang berbentuk badan hukum atau yayasan yang memiliki, menguasai, mengelola dan menyediakan sarana dan prasarana guna keperluan pihak lain di KB yang diselenggarakannya berdasarkan persetujuan untuk meyelenggarakan KB
3. Pengusaha Di Kawasan Berikat (PDKB) adalah Perseroan Terbatas atau Koperasi yang melakukan kegiatan usaha industri di KB
Syarat
kawasan berikat
1.
Perusahaan yang dapat diberikan Izin sebagai PKB dan atau PDKB :
a. Dalam rangka PMDN
b. Dalam rangka PMA, baik sebagian atau seluruh modal sahamnya dimiliki oleh peserta asing
c. Non PMA/PMDN yang berbentuk Perseroan Terbatas
d. Koperasi yang berbentuk badan hukum
e. Yayasan
b. Dalam rangka PMA, baik sebagian atau seluruh modal sahamnya dimiliki oleh peserta asing
c. Non PMA/PMDN yang berbentuk Perseroan Terbatas
d. Koperasi yang berbentuk badan hukum
e. Yayasan
2.
Dokumen yang dipesyaratkan untk mendapatkan izin sebagai PKB / PKB merangkap
PDKB
a. Fotokopi surat izin usaha dari
instansi teknis terkait;
b. Analisa Mengenai Dampak Lingkungan (AMDAL) atau, UPL & UKL;
c. Fotokopi akte pendirian perusahaan yang telah disahkan oleh Departemen Hukum & HAM RI (d/h Departemen Kehakiman);
d. Fotokopi bukti kepemilikan/penguasaan lokasi/tempat yang akan dijadikan KB (jika berdasarkan kontrak sewa menyewa, minimal dalam jangka waktu 3 (tiga) tahun);
e. Fotokopi NPWP, penetapan sebagai PKP dan SPT tahunan PPh tahun terakhir bagi perusahaan yang sudah wajib menyerahkan SPT;
f. Berita Acara Pemeriksaan lokasi dari Kepala Kantor Pelayanan Bea dan Cukai (KPBC) yang mengawasi disertai lampiran berupa peta lokasi/tempat/ denah/tata letak dan foto-foto lokasi yang akan dijadikan KB yang telah ditandasahkan oleh KPBC yang mengawasi;
g. Surat Keputusan dari instansi Pemda terkait / Perda yang menetapkan area calon KB merupakan Kawasan Industri / Kawasan Peruntukan Industri (Kedepannya ijin KB hanya akan diberikan untuk perusahaan di dalam KAWASAN INDUSTRI);
h. Fotokopi KTP/ KITAS a.n penanggung jawab perusahaan dan fotokopi surat ijin kerja tenaga kerja asing (apabila penanggung jawab adalah WNA)
i. Fotokopi Surat Pemberitahuan Registrasi (SPR)
b. Analisa Mengenai Dampak Lingkungan (AMDAL) atau, UPL & UKL;
c. Fotokopi akte pendirian perusahaan yang telah disahkan oleh Departemen Hukum & HAM RI (d/h Departemen Kehakiman);
d. Fotokopi bukti kepemilikan/penguasaan lokasi/tempat yang akan dijadikan KB (jika berdasarkan kontrak sewa menyewa, minimal dalam jangka waktu 3 (tiga) tahun);
e. Fotokopi NPWP, penetapan sebagai PKP dan SPT tahunan PPh tahun terakhir bagi perusahaan yang sudah wajib menyerahkan SPT;
f. Berita Acara Pemeriksaan lokasi dari Kepala Kantor Pelayanan Bea dan Cukai (KPBC) yang mengawasi disertai lampiran berupa peta lokasi/tempat/ denah/tata letak dan foto-foto lokasi yang akan dijadikan KB yang telah ditandasahkan oleh KPBC yang mengawasi;
g. Surat Keputusan dari instansi Pemda terkait / Perda yang menetapkan area calon KB merupakan Kawasan Industri / Kawasan Peruntukan Industri (Kedepannya ijin KB hanya akan diberikan untuk perusahaan di dalam KAWASAN INDUSTRI);
h. Fotokopi KTP/ KITAS a.n penanggung jawab perusahaan dan fotokopi surat ijin kerja tenaga kerja asing (apabila penanggung jawab adalah WNA)
i. Fotokopi Surat Pemberitahuan Registrasi (SPR)
3. Dokumen yang dipesyaratkan untk mendapatkan persetujuan beroperasinya sebagai PDKB
a Rekomendasi dari PKB;
b Surat izin usaha industri dari instansi teknis terkait;
c Fotokopi akte pendirian perusahaan yang telah disahkan oleh Departemen Hukum & HAM RI (d/h Departemen Kehakiman);
d Fotokopi bukti kepemilikan lokasi/tempat yang akan dijadikan KB (jika berdasarkan kontrak sewa menyewa, minimal dalam jangka waktu 3 (tiga) tahun) ;
e Fotokopi NPWP, penetapan sebagai PKP dan SPT tahunan PPh tahun terakhir bagi perusahaan yang sudah wajib menyerahkan SPT;
f Berita Acara Pemeriksaan lokasi dari Kepala Kantor Pelayanan Bea dan Cukai (KPBC) yang mengawasi disertai lampiran berupa peta lokasi/tempat/ denah/tata letak dan foto-foto lokasi yang akan dijadikan KB yang telah ditandasahkan oleh KPBC yang mengawasi;
g Saldo awal bahan baku, bahan dalam proses, barang jadi, barang modal dan peralatan pabrik;
h Fotokopi KTP/ KITAS a.n penanggung jawab perusahaan dan fotokopi surat ijin kerja tenaga kerja asing (apabila penanggung jawab adalah WNA)
i Fotokopi Surat Pemberitahuan Registrasi (SPR)
b Surat izin usaha industri dari instansi teknis terkait;
c Fotokopi akte pendirian perusahaan yang telah disahkan oleh Departemen Hukum & HAM RI (d/h Departemen Kehakiman);
d Fotokopi bukti kepemilikan lokasi/tempat yang akan dijadikan KB (jika berdasarkan kontrak sewa menyewa, minimal dalam jangka waktu 3 (tiga) tahun) ;
e Fotokopi NPWP, penetapan sebagai PKP dan SPT tahunan PPh tahun terakhir bagi perusahaan yang sudah wajib menyerahkan SPT;
f Berita Acara Pemeriksaan lokasi dari Kepala Kantor Pelayanan Bea dan Cukai (KPBC) yang mengawasi disertai lampiran berupa peta lokasi/tempat/ denah/tata letak dan foto-foto lokasi yang akan dijadikan KB yang telah ditandasahkan oleh KPBC yang mengawasi;
g Saldo awal bahan baku, bahan dalam proses, barang jadi, barang modal dan peralatan pabrik;
h Fotokopi KTP/ KITAS a.n penanggung jawab perusahaan dan fotokopi surat ijin kerja tenaga kerja asing (apabila penanggung jawab adalah WNA)
i Fotokopi Surat Pemberitahuan Registrasi (SPR)
VI. Penetapan perijinan Kawasan Berikat
a. untuk izin PKB atau PKB merangkap
PDKB ditetapkan oleh Menteri Keuangan untuk mendapatkan keputusan tentang
Penetapan sebagai KB serta Persetujuan PKB merangkap PDKB;
b. untuk persetujuan beroperasi sebagai PDKB ditetapkan oleh Direktur Jenderal up. Direktur Teknis Kepabeanan atas nama Menteri Keuangan.
b. untuk persetujuan beroperasi sebagai PDKB ditetapkan oleh Direktur Jenderal up. Direktur Teknis Kepabeanan atas nama Menteri Keuangan.
V. Kegiatan Dalam Kawasan Berikat
Kegiatan yang utama yang dilakukan
di dalam KB adalah kegiatan pengolahan (industri / manufactur / bukan hanya
perakitan) yaitu kegiatan yang memproses bahan mentah, bahan baku, barang
setengah jadi, dan/atau barang jadi menjadi barang dengan nilai yang lebih
tinggi untuk penggunaannya.
PDKB dalam melakukan pengolahan sebagaimana dimaksud diatas dapat memberikan atau menerima subkontrak kepada/dari PDKB lain atau perusahaan industri di DPIL.
Disamping itu di dalam KB dapat dilakukan kegiatan usaha pergudangan atau penimbunan barang. Syaratnya barang yang ditimbun tidak sama dengan barang yang dihasilkan / diproduksi oleh KB yang bersangkutan. Disamping itu barang yang ditimbun akan berfungsi untuk mendukung kegiatan industri KB itu sendiri atau perusahaan industri lainnya (Supporting Industries), misalnya untuk menimbun bahan baku.
Tatacara pendirian dan tatalaksana pemasukan barang ke dan dari pergudangan atau penimbunan di KB tersebut dilakukan sesuai Keputusan Menteri Keuangan Nomor 399/KMK.01/1996 tentang Gudang Berikat;
PDKB dalam melakukan pengolahan sebagaimana dimaksud diatas dapat memberikan atau menerima subkontrak kepada/dari PDKB lain atau perusahaan industri di DPIL.
Disamping itu di dalam KB dapat dilakukan kegiatan usaha pergudangan atau penimbunan barang. Syaratnya barang yang ditimbun tidak sama dengan barang yang dihasilkan / diproduksi oleh KB yang bersangkutan. Disamping itu barang yang ditimbun akan berfungsi untuk mendukung kegiatan industri KB itu sendiri atau perusahaan industri lainnya (Supporting Industries), misalnya untuk menimbun bahan baku.
Tatacara pendirian dan tatalaksana pemasukan barang ke dan dari pergudangan atau penimbunan di KB tersebut dilakukan sesuai Keputusan Menteri Keuangan Nomor 399/KMK.01/1996 tentang Gudang Berikat;
Company Profile
COMPANY PROFILE
PT SidoMuncul was established from a
home industry managed by Mrs. Rakhmat Sulistio in Yogyakarta in 1940. She only
had three employees at that time. This condition pushed her to produce herb in
a more practical form (powder) when she moved to Semarang. In 1951, she
established a simple company, named SidoMuncul. It means "the dream come
true" at Jl. Mlaten, Trenggulun. With the first and best product, Against
Cold Herb, her herb started to be well known and the demand was rising.
Afterwards, the factory was not capable in generating a greater result caused by the increasing of market demand. In 1984, it moved to the Home Industry Environment at Jl. Kaligawe.
To respond the rising market demand, the factory is equipped with modern machines. The number of employees is also added.
In anticipating the development in the future, it needs to build a more modern and bigger factory, the new 29 ha factory was built in Klepu, Ungaran, Bergas in 1997. Sri Sultan Hamengkubuwono X placed the first stone and the General Director of Medicine and Food Control, Drs. Wisnu Kaltim observed it.
The Minister of Health and Social Welfare of the Indonesian Republic, dr. Achmad Sujudi on 11 November 2000, legalized it. It was at the same time as SidoMuncul received two certificates, i.e. the Way to Formulate a Good Traditional Medicine and the Way to Formulate a Good Medicine, which is equal to pharmacy. This certificates made SidoMuncul as the only herb factory with the pharmacy standard.
Afterwards, the factory was not capable in generating a greater result caused by the increasing of market demand. In 1984, it moved to the Home Industry Environment at Jl. Kaligawe.
To respond the rising market demand, the factory is equipped with modern machines. The number of employees is also added.
In anticipating the development in the future, it needs to build a more modern and bigger factory, the new 29 ha factory was built in Klepu, Ungaran, Bergas in 1997. Sri Sultan Hamengkubuwono X placed the first stone and the General Director of Medicine and Food Control, Drs. Wisnu Kaltim observed it.
The Minister of Health and Social Welfare of the Indonesian Republic, dr. Achmad Sujudi on 11 November 2000, legalized it. It was at the same time as SidoMuncul received two certificates, i.e. the Way to Formulate a Good Traditional Medicine and the Way to Formulate a Good Medicine, which is equal to pharmacy. This certificates made SidoMuncul as the only herb factory with the pharmacy standard.
PT. SidoMuncul is intended to develop a good herb industry. This intention made the factory concentrates more and becomes innovative. With the right materials (type, quantity, and quality) it will produce a good herb..
To realize this intention, all plans of releasing new products are always preceded by literature study and intensive researches regarding the security, quality, and market sampling. To guarantee the quality, all production steps; starts from the raw material processed up to selling it to the market, are under a tight quality supervision.
All employees are intended to develop at any time, so that it will make a better result.
Vision : become the herb industry which gives advantages to the
society.
Mission
:
v Increase the service quality in the traditional herb.
v Develop
research related to the development of recovery using natural materials.
v Increase
the society awareness on the importance of having a healthy lusing natural
materials, and curing traditionally.
v Encourage the government or the official instances to
involve more on the traditional recovery
development
THE
HISTORY OF JAMU SIDO MUNCUL
When the first men existed on this
earth, their first attention was how to survive. How to get food became the
first need. It made them observe their surroundings; what kinds of plants or
animals were edible. Plants were easier to get. Later, plants were only for
food but for medicine. From this point, the science of utilizing various kinds
of plants for medicine was developed.
The science was spread out through mouth to mouth so that their offspring understood these kinds of plants for medicine science. When written communication invented, they started to make documents of all their knowledge on these raw materials, i.e. plants and mineral (pelican), and how those materials were proceeded. Since at that moment there were no papers, they made the documentation on the wet loam soil with the sharp metal such as nails. Then, it was dried under the sun. They also used the strong palm leaves as another medium.
As they knew papers, they used it for documenting the development in this field. Afterwards, they made it into books, such as “De Materia Medica”, written by Peanios Dioscorides and “Genera Plantarum” by Linnaeus. Then, Farmakope compiled all kinds of plants and its conditions. The development grew faster when computer and internet was invented. These instruments made all the information spread all over the world so that people in rural areas could also learn them. Galen (131-200 BC), a pharmacologist and also a doctor, innovated medicine from plants and animals. Later on, from his invention, the way to make extracts from those natural materials was revealed. It was then known as “sediaan galenik/sediaan olahan”.
The development also happened in Indonesia. Long time ago, our ancestors used plants for medicine. In 772, this history was noted in the oldest document, i.e. a carved relief of medicine on the Borobudur Temple. It was also found in Prambanan, Panataran, and Tegalwangi Temple.
In 991-1016, the medicine formulation, extracted from plants, was written on the palm leaves. It was called Lontar Usada in Bali. In South Sulawesi, there were also receipt writings called Lontarak Pabbura.
In Java, the writing of receipts was on Rontal (Ron: leaves). The Tal leaves were the same as Lontar (palm leaves). Several documents have been translated into Indonesian and other foreign languages. One of them was the translation of Lontar Usada in Dr. Wolfgang Weck’s book, Heilkunde und Volkstum auf Bali (: the Knowledge of Recovering and Behavior of Balinese). He was a Dutch doctor. Before the World War II, Dr. R. Goris often wrote about the Balinese Medical Literature for the magazines published in Indonesia and foreign countries.
In Indonesia, before its independence, two Dutch, J. Kloppenburg-Versteegh and Martha C. van Wijk-Fransz, had done the activity to gather data and information about the plants utilized for medicine. They finished the activity by publishing books, i.e. “Indische Planten en Haar Geneeskracht” (:Indonesian Plants and Their Usefulness for Health) and “Martha’s Indische Kruiden Recepten Boek” (: Indonesian Plants Receipt Book). Those books first translated into Indonesian in two volumes by Bethesda Hospital, Yogyakarta.
In the era of Indonesian Royals, for instance the Surakarta Royal Palace, the knowledge of medicine formulation from natural materials had been booked in “Kawruh Bab Jampi Jawi” (: the Knowledge of Javanese Herbs) and published in 1858. It consisted of 1734 herbs formulation. First, the plants were taken from the wild ones around the houses. As they became rarer and rarer, our ancestor searched them to farther places like forest. The plants’ different length of existence made the quality different. This raised the idea to cultivate them.
This cultivation made the same quality. The harvest time also took into consideration to maximize the quality. Rimpang was usually best harvested at the end of dry season when they stop growing; the leaves and branches started to be dry and yellow. The fat, fleshy roots were chosen. The best time to harvest was between 9 am until 11 am since recently it was known that during that time, the assimilation was maximum. It was better to harvest when it was flowering and before the fruit ripe. The leather of branches, based on the experience, was gathered in wet season, when they were sprouting. At that moment, they contented with the most quality. The flowers were best harvested before or when there were pulverizing; when butterflies or bees came. Then, fruits were best harvested before they were ripe (Javanese chili, kemukus, and black pepper) or when they were ripe (anise, white pepper). Finally, seeds were gathered when fruits were ripe.
When Dutch occupied Indonesia, the western knowledge entered. It shifted society’s natural medicine knowledge slowly so that they were lack of it. Moreover, they were reluctant to use it since it was determined as old fashioned and not qualified enough. In fact, the natural medicine was capable of curing diseases.
Eventhough Dutch invasion had ever decreased our belief in natural medicine, it was not totally disappear. In the war to be independent, the doctors used plants as an alternative medicine. To imitate the passion spirit to the natural medicine showed by Prof. Dr. M. Sardjito, Dr. Ramali innovated the compilation of the natural medicine formulation, “Formularium Medicamentorum Soloensis” in Solo. When western countries spreaded “Back To Nature”, actually Indonesian had already utilized the natural medicine. Now, we still fight for the existence of the natural medicine in the medical environment.
The science was spread out through mouth to mouth so that their offspring understood these kinds of plants for medicine science. When written communication invented, they started to make documents of all their knowledge on these raw materials, i.e. plants and mineral (pelican), and how those materials were proceeded. Since at that moment there were no papers, they made the documentation on the wet loam soil with the sharp metal such as nails. Then, it was dried under the sun. They also used the strong palm leaves as another medium.
As they knew papers, they used it for documenting the development in this field. Afterwards, they made it into books, such as “De Materia Medica”, written by Peanios Dioscorides and “Genera Plantarum” by Linnaeus. Then, Farmakope compiled all kinds of plants and its conditions. The development grew faster when computer and internet was invented. These instruments made all the information spread all over the world so that people in rural areas could also learn them. Galen (131-200 BC), a pharmacologist and also a doctor, innovated medicine from plants and animals. Later on, from his invention, the way to make extracts from those natural materials was revealed. It was then known as “sediaan galenik/sediaan olahan”.
The development also happened in Indonesia. Long time ago, our ancestors used plants for medicine. In 772, this history was noted in the oldest document, i.e. a carved relief of medicine on the Borobudur Temple. It was also found in Prambanan, Panataran, and Tegalwangi Temple.
In 991-1016, the medicine formulation, extracted from plants, was written on the palm leaves. It was called Lontar Usada in Bali. In South Sulawesi, there were also receipt writings called Lontarak Pabbura.
In Java, the writing of receipts was on Rontal (Ron: leaves). The Tal leaves were the same as Lontar (palm leaves). Several documents have been translated into Indonesian and other foreign languages. One of them was the translation of Lontar Usada in Dr. Wolfgang Weck’s book, Heilkunde und Volkstum auf Bali (: the Knowledge of Recovering and Behavior of Balinese). He was a Dutch doctor. Before the World War II, Dr. R. Goris often wrote about the Balinese Medical Literature for the magazines published in Indonesia and foreign countries.
In Indonesia, before its independence, two Dutch, J. Kloppenburg-Versteegh and Martha C. van Wijk-Fransz, had done the activity to gather data and information about the plants utilized for medicine. They finished the activity by publishing books, i.e. “Indische Planten en Haar Geneeskracht” (:Indonesian Plants and Their Usefulness for Health) and “Martha’s Indische Kruiden Recepten Boek” (: Indonesian Plants Receipt Book). Those books first translated into Indonesian in two volumes by Bethesda Hospital, Yogyakarta.
In the era of Indonesian Royals, for instance the Surakarta Royal Palace, the knowledge of medicine formulation from natural materials had been booked in “Kawruh Bab Jampi Jawi” (: the Knowledge of Javanese Herbs) and published in 1858. It consisted of 1734 herbs formulation. First, the plants were taken from the wild ones around the houses. As they became rarer and rarer, our ancestor searched them to farther places like forest. The plants’ different length of existence made the quality different. This raised the idea to cultivate them.
This cultivation made the same quality. The harvest time also took into consideration to maximize the quality. Rimpang was usually best harvested at the end of dry season when they stop growing; the leaves and branches started to be dry and yellow. The fat, fleshy roots were chosen. The best time to harvest was between 9 am until 11 am since recently it was known that during that time, the assimilation was maximum. It was better to harvest when it was flowering and before the fruit ripe. The leather of branches, based on the experience, was gathered in wet season, when they were sprouting. At that moment, they contented with the most quality. The flowers were best harvested before or when there were pulverizing; when butterflies or bees came. Then, fruits were best harvested before they were ripe (Javanese chili, kemukus, and black pepper) or when they were ripe (anise, white pepper). Finally, seeds were gathered when fruits were ripe.
When Dutch occupied Indonesia, the western knowledge entered. It shifted society’s natural medicine knowledge slowly so that they were lack of it. Moreover, they were reluctant to use it since it was determined as old fashioned and not qualified enough. In fact, the natural medicine was capable of curing diseases.
Eventhough Dutch invasion had ever decreased our belief in natural medicine, it was not totally disappear. In the war to be independent, the doctors used plants as an alternative medicine. To imitate the passion spirit to the natural medicine showed by Prof. Dr. M. Sardjito, Dr. Ramali innovated the compilation of the natural medicine formulation, “Formularium Medicamentorum Soloensis” in Solo. When western countries spreaded “Back To Nature”, actually Indonesian had already utilized the natural medicine. Now, we still fight for the existence of the natural medicine in the medical environment.
Medicine made from plants has
several advantages compared to the chemical one. They have better quality, less
side effect.
The medical plants have several active materials, which chemically have different molecular formula. If a part of the plant is used, the active materials interact. So, the quality shown is the result of the interactive materials.
In “Drugs Used in the Chemotherapy of Protozoal Infections” a book titled the Pharmacological Basis of Therapeutics, Lelie T. Webster Jr. stated that even the molecular formula of the quality materials in a plant is different; generally it has the same nucleus. The materials having the same nucleus have the same quality with difference in the size and power. Sometimes, they have different quality so that when mixed, it could be more powerful or less powerful.
Let’s have quinine leather for example. This has several alkaloids such as kinina, sinkonina, kinidina, and sinkonidina. Since all this materials have the same nucleus, i.e. kinolina, they have the same quality, i.e. as antipiretika (fever release), analgetic (pain release), anti malaria, and anti heart aritmia (anti different heartbeat). It is only their power or size that are not the same. The side effect is the same, i.e. dizziness and ringing sound in ears caused by kinina but still the power or size are different.
It can be concluded that the natural medicine has a better quality and a less side effect since it is the final result of all the material interaction.
This does not happen in a pure chemical material since the quality and side effect are purely from the chemical material and there is no interaction.
We can prove those facts by this example:
If we use pulai pandak root and reserpina (the content of pulai pandak root) to cure high blood pressure disease, we can see that taking pulai pandak root gives a better quality and less side effect compared to reserpina. It takes 1 g pure reserpina, while pulai pandak root only need 250 mg. Pulai pandak root is ¼ mg fewer than reserpina. It shows its effectiveness.
There is a fact that if 4 portion of verodoksin, one content of Digitalis leaves, is mixed with 6 portion of digitoksin, one content of Digitalis leaves also, the curing power is the same as 10 portion of digitoksin. We can see that the mixing is more effective than the single digitoksin and the side effect is also less. This proves that Digitalis leaves, which consist of verodoksin and digitoksin, are more effective than pure digitoksin. Similar to pulai pandak root, the side effect is less than a pure single digitoksin.
From those facts we can conclude that medicine made from plants is more effective and less in the side effect compared to the pure chemical medicine.
The medical plants have several active materials, which chemically have different molecular formula. If a part of the plant is used, the active materials interact. So, the quality shown is the result of the interactive materials.
In “Drugs Used in the Chemotherapy of Protozoal Infections” a book titled the Pharmacological Basis of Therapeutics, Lelie T. Webster Jr. stated that even the molecular formula of the quality materials in a plant is different; generally it has the same nucleus. The materials having the same nucleus have the same quality with difference in the size and power. Sometimes, they have different quality so that when mixed, it could be more powerful or less powerful.
Let’s have quinine leather for example. This has several alkaloids such as kinina, sinkonina, kinidina, and sinkonidina. Since all this materials have the same nucleus, i.e. kinolina, they have the same quality, i.e. as antipiretika (fever release), analgetic (pain release), anti malaria, and anti heart aritmia (anti different heartbeat). It is only their power or size that are not the same. The side effect is the same, i.e. dizziness and ringing sound in ears caused by kinina but still the power or size are different.
It can be concluded that the natural medicine has a better quality and a less side effect since it is the final result of all the material interaction.
This does not happen in a pure chemical material since the quality and side effect are purely from the chemical material and there is no interaction.
We can prove those facts by this example:
If we use pulai pandak root and reserpina (the content of pulai pandak root) to cure high blood pressure disease, we can see that taking pulai pandak root gives a better quality and less side effect compared to reserpina. It takes 1 g pure reserpina, while pulai pandak root only need 250 mg. Pulai pandak root is ¼ mg fewer than reserpina. It shows its effectiveness.
There is a fact that if 4 portion of verodoksin, one content of Digitalis leaves, is mixed with 6 portion of digitoksin, one content of Digitalis leaves also, the curing power is the same as 10 portion of digitoksin. We can see that the mixing is more effective than the single digitoksin and the side effect is also less. This proves that Digitalis leaves, which consist of verodoksin and digitoksin, are more effective than pure digitoksin. Similar to pulai pandak root, the side effect is less than a pure single digitoksin.
From those facts we can conclude that medicine made from plants is more effective and less in the side effect compared to the pure chemical medicine.
VALUE CHAIN OF SIDO MUNCUL
1.primary activity
Inbound logistics Consist of receiving, storing, and distributing material of a quality herbs and efficacious for though as medicine or herbs that have health benefits for the human body. Herb or herbs native to Indonesia, also known as the original drug Indonesia has actually existed since ancient times. Jamu was further developed and is known for the existence used by aristocrats kingdoms in Indonesia, especially those located in the land of Java, in order for health care or treatment. All herbs originated or using native plants and natural.
Raw materials used:
1. powder
2. dry extract
3. oil Astiri
2. dry extract
3. oil Astiri
2. operations of sidomuncul
Operation of herbs sido appear first use traditional ways yanhg still use a lot of manual labor and done however, in 1984, PT. Sido Appears start modernizing its plants, simply by relocating factories to factories that representatrif with modern machinery.
Operation of herbs sido appear first use traditional ways yanhg still use a lot of manual labor and done however, in 1984, PT. Sido Appears start modernizing its plants, simply by relocating factories to factories that representatrif with modern machinery.
3. outbound logistics
Collecting , distribution, and
distribution the products to consumers
Realizing that no product is useful
until it is delivered, efficiently and economically, into the hands of the
consumer, SidoMuncul is keenly committed to cooperative ventures in
distribution with domestic and international partners. Every effort is made, on
a steady basis, to improve the accuracy, timeliness and cost-effectiveness of
SidoMuncul product distribution. Any potential partner who can make a
meaningful contribution to this corporate goal is welcome to meet and consult
together.
4. marketing
In a world of ever-increasing
competition, smart marketing of products will often ensure their survival in
the marketplace. SidoMuncul has an excellent name and loyal following
throughout Indonesia and in the region; with similar devotion to smart marketing
it is expected that the Company's products will find similar reception in world
markets. Marketing is carried out with subtlety and respect for the consumer,
as is appropriate for these high-quality, well-known herbal products.
Jamu, Health Drinks, & Food Supplements are well-known and relied upon in many countries , including Rusia & East European Countries, Malaysia, Brunei, Singapore, Switzerland, Japan, Saudi Arabia, Kuwait, United Arab Emirates, Oman, Qatar, Bahrain, Aruba.
New markets are steadily opening, including prospects in Hongkong, Taiwan, Vietnam, New Zealand, Australia, France, and England
Jamu, Health Drinks, & Food Supplements are well-known and relied upon in many countries , including Rusia & East European Countries, Malaysia, Brunei, Singapore, Switzerland, Japan, Saudi Arabia, Kuwait, United Arab Emirates, Oman, Qatar, Bahrain, Aruba.
New markets are steadily opening, including prospects in Hongkong, Taiwan, Vietnam, New Zealand, Australia, France, and England
5. consumers service
By providing the best service both
within the company and outside the company, by providing good service As a
company with raw materials of plant, PT. SidoMuncul do not want to waste their
presence can destroy nature, that seeks to preserve a variety of medicinal
plants in Indonesia. To handle wastewater, factory installed on-site wastewater
treatment plant so that the waste water can be processed into water that can be
used to water the plants. While solid waste from residual waste will dilolah
extraction into organic fertilizer, which can be used to fertilize crops.
With the efforts of waste management, it is expected PT. SidoMuncul be an environmentally friendly company, and a beautiful location around the plant because the plant thrives.
Then with providing telephone services, and services through the website when this happens that does not want the use of the product.
6.infrastructure
With the efforts of waste management, it is expected PT. SidoMuncul be an environmentally friendly company, and a beautiful location around the plant because the plant thrives.
Then with providing telephone services, and services through the website when this happens that does not want the use of the product.
6.infrastructure
With GMP factory default (Standard factory Pharmacy), the existing facilities at PT. SidoMuncul include:
v Laboratorium instrumentasi
v
Laboratorium farmakologi
v Laboratorium farmakognosi
v
Laboratorium stabilitas
v
Laboratorium kimia
v
SWOT Analysis
a. strengh
1. Reliable human resources
PT Sidomuncul support to more than 2000 employees with varying levels of education and are placed according to their expertise and Sido There would also have experts also have experts from various disciplines.
2. Complete plant facilities
With GMP factory default (Standard Pharmaceutical Factory) then comes Sido has various facilities to support production.
3. An herbal medicine company in Indonesia
Appears Sido is the largest herb plant in Indonesia and is a pioneer for other medicinal plants.
4. Tersebr distribution across Indonesia
Sido appeared to attract customers in all regions in Indonesia, both urban and rural areas and therefore the distribution of products Sido There was also a thorough throughout the entire territory of Indonesia.
5. Affordable Products
Price of this product is very affordable PT Sido Appears on all levels of society.
b. Weakness
1. A few years ago commercials PT Sido Appears menggunaka Sophia Latjuba then terjaddi personal problems (between Sophia and her lover Latjuba are Americans), causing the ads rarely appears on TV but was solved by using the new commercials
2. PT Sido Appears not have the equipment to dry the raw materials that only rely on traditional means (sun) drying the wet season so it was not perfect. To overcome these problems PT Sido Appears take raw materials from the collection.
c. Opportunity (Opportunity)
1) Technology
This modern Diera needed equipment / technology tools to support the fast-paced work required and hygienic because PT Sido appears that a pharmaceutical manufacturer has a factory standard laboratory facilities, water treatment, waste water treatment.
2) Sense of community
Changes instant paced lifestyle makes people return to herbal products (traditional medicine), as perceived herbal products can provide many benefits and no side effects. This is in line with the mission of PT Sido Appears
3) Being a sponsor in a variety of health promotion
By becoming one of sati sponsopr in a variety of health promotion activities can form a good image.
d. Threatment / threat
1) Competitors
(A) Since now kyak people are turning to traditional drugs, causing demand for herbal products continues to increase, so the PT Sido is a herb that comes first in Indonesia to be large and growing, and no wonder that today many competitors competitors are trying to set up a traditional drug companies and not half-hearted attempt to drop the product image Sido comes by way suggests "" one ad from PT Sido Appears.
(B)-Jamu herbal medicinal chemicals (BKO) is widespread in Indonesia today (ex: Cooperative herbal medicine company in Cilacap BKO) into an unhealthy competition in the herbal industry, these companies are only looking for profit alone, and do not think danger to consumers.
2) The economic crisis
Amid the current economic crisis is causing the condition of raw materials unstable products, financing the production, distribution and others will become more expensive, and therefore needed a solution that is right for PT Sido Appears to deal with this condition.
D. Alternative Strategies
PT Sido Appears should use S (strenghth) to overcome T (Threatment), so the PT Sido Appears did diversifying product.
This is consistent with the strategy that has been used PT Sido Appears at this time, that is by producing a variety of products including:
1. Kuku Bima (4 kinds)
2. Reject Wind (3 Piece)
3. Sweets (2 Kinds)
4. Traditional Herbal Medicine (56 kinds)
5. Complete Herbal Instant (4 kinds)
6. Complete Herbal (6 kinds)
7. Food Supplements (34 kinds)
8. Health Drinks (17 kinds
a. strengh
1. Reliable human resources
PT Sidomuncul support to more than 2000 employees with varying levels of education and are placed according to their expertise and Sido There would also have experts also have experts from various disciplines.
2. Complete plant facilities
With GMP factory default (Standard Pharmaceutical Factory) then comes Sido has various facilities to support production.
3. An herbal medicine company in Indonesia
Appears Sido is the largest herb plant in Indonesia and is a pioneer for other medicinal plants.
4. Tersebr distribution across Indonesia
Sido appeared to attract customers in all regions in Indonesia, both urban and rural areas and therefore the distribution of products Sido There was also a thorough throughout the entire territory of Indonesia.
5. Affordable Products
Price of this product is very affordable PT Sido Appears on all levels of society.
b. Weakness
1. A few years ago commercials PT Sido Appears menggunaka Sophia Latjuba then terjaddi personal problems (between Sophia and her lover Latjuba are Americans), causing the ads rarely appears on TV but was solved by using the new commercials
2. PT Sido Appears not have the equipment to dry the raw materials that only rely on traditional means (sun) drying the wet season so it was not perfect. To overcome these problems PT Sido Appears take raw materials from the collection.
c. Opportunity (Opportunity)
1) Technology
This modern Diera needed equipment / technology tools to support the fast-paced work required and hygienic because PT Sido appears that a pharmaceutical manufacturer has a factory standard laboratory facilities, water treatment, waste water treatment.
2) Sense of community
Changes instant paced lifestyle makes people return to herbal products (traditional medicine), as perceived herbal products can provide many benefits and no side effects. This is in line with the mission of PT Sido Appears
3) Being a sponsor in a variety of health promotion
By becoming one of sati sponsopr in a variety of health promotion activities can form a good image.
d. Threatment / threat
1) Competitors
(A) Since now kyak people are turning to traditional drugs, causing demand for herbal products continues to increase, so the PT Sido is a herb that comes first in Indonesia to be large and growing, and no wonder that today many competitors competitors are trying to set up a traditional drug companies and not half-hearted attempt to drop the product image Sido comes by way suggests "" one ad from PT Sido Appears.
(B)-Jamu herbal medicinal chemicals (BKO) is widespread in Indonesia today (ex: Cooperative herbal medicine company in Cilacap BKO) into an unhealthy competition in the herbal industry, these companies are only looking for profit alone, and do not think danger to consumers.
2) The economic crisis
Amid the current economic crisis is causing the condition of raw materials unstable products, financing the production, distribution and others will become more expensive, and therefore needed a solution that is right for PT Sido Appears to deal with this condition.
D. Alternative Strategies
PT Sido Appears should use S (strenghth) to overcome T (Threatment), so the PT Sido Appears did diversifying product.
This is consistent with the strategy that has been used PT Sido Appears at this time, that is by producing a variety of products including:
1. Kuku Bima (4 kinds)
2. Reject Wind (3 Piece)
3. Sweets (2 Kinds)
4. Traditional Herbal Medicine (56 kinds)
5. Complete Herbal Instant (4 kinds)
6. Complete Herbal (6 kinds)
7. Food Supplements (34 kinds)
8. Health Drinks (17 kinds
SUMBER : www.sidomuncul.com
Langganan:
Komentar (Atom)









